Pepperstone (Pepperstone com) reviews - real broker profile

Profitable trading with a trustworthy broker, according to him, is offered by Pepperstone to everyone who wants to start. Clients on the site are told about the fast execution of orders, the ideal operation of the terminal, and the opportunity to try their hand at a training trading account. The exchange trader offers to work with assets of the most popular classes and guarantees that the personal data of traders will be reliably protected, but the reviews about him on the network are mostly bad and this can be seen with the naked eye. In order to understand what really caused the negative comments and whether the company is fulfilling its obligations to its customers, I had to conduct a separate investigation in detail, the results of which will be discussed below.

Guide to the official website of the company - offers, available assets, trading conditions

Having opened the broker’s website and having considered all the current offers for traders, as well as facts about the terms of customer service, the following information was found out:

• traders are offered ten currencies to choose from, available for opening a trading account;
• the initial deposit amount for Pepperstone is $200;
• the maximum leverage reaches the level of 1:500;
• the starting spread on Pepperstone com is 0 pips;
• the company offers clients to work with assets of six classes;
• the margin call level is 90%;
• the stop-out level is set by the broker in the amount of 20%;
• technical support is available to customers around the clock on weekdays;
• the stock trader is ready to offer three trading terminals to the attention of traders;
• Pepperstone quickly executes orders, offers to use more than 150 instruments;
• Pepperstone com customers will be able to use the demo trading account for free for one month;
• customers on the Pepperstone website are ready to offer trading accounts of two types;
• traders are allowed to work with micro-lots;
• the company did not provide opportunities for investing in PAMM accounts;
• traders can trade both from a computer and from mobile gadgets;
• the broker offers active clients to take part in the company's affiliate program;
• clients are allowed to trade with advisors;
• The Pepperstone website has an auto-copy function;
• traders will be able to use scalping and hedging strategies in their work;
• clients are allowed to trade on the news;
• the broker offers traders to take part in contests and receive bonuses.

Looking closely at the trading conditions on the site, it can be noted that there is no trust management and interest on the balance. Pepperstone is not yet ready to offer customers cent accounts, a no deposit bonus, or work with options.

Pepperstone is ready to offer beginners and professional clients a decent level of service, since it has two active licenses, and the broker also talks about its own advantages as follows:

• each client will be able to receive negative balance protection on Pepperstone;
• the company uses social trading programs in its work;
• Pepperstone customers can use the educational section of the site for free;
• traders' funds are kept on separate balance sheets in the largest banks;
• the broker offers clients to resolve disputes with the involvement of independent persons;
• there are many ways to replenish your account and withdraw a deposit;
• support is available in many languages, there are several communication channels.

Yes, at Pepperstone com, in terms of describing their advantages, they are clearly not being modest, trying to show their activities to customers in the best light. Unfortunately, this ideal picture is spoiled by numerous negative reviews about the exchange trader left by real people who are dissatisfied with cooperation with the company.

Features of registering an account

You can create a trading profile on the broker's website in a few clicks by filling out a standard questionnaire. The process of creating an account can be simplified and accelerated by registering through your own social networks. If the new user does not have social networks or the client decided to register on Pepperstone in the standard way, then the following information must be entered in the questionnaire:

• valid email address;
• password to enter the personal account;
• personal and contact information;
• identity data.

By filling out the questionnaire completely, confirming the identity, agreeing with the trading rules, the client will be able to complete the procedure for creating a personal account, proceeding directly to trading.

Trading accounts and their features

On the Pepperstone website, we are ready to offer clients two types of trading profiles. Features of the accounts presented by the intermediary to the attention of customers are as follows:

1. Profile Standard - clients will be able to work with competitive spreads, no commissions. The broker offers to use this balance for beginners who want to make long-term transactions.
2. Razor profile - clients can work with a spread from 0 points, the fee for one lot is only 7 dollars. The account is ideal for algorithmic traders and scalpers.

The choice in terms of trading profiles on the site is minimal, which often leads customers to leave unsatisfactory reviews about Pepperstone com and the nuances of the service.

Pepperstone com trading terminals and their features

Intermediary company Pepperstone is ready to present three types of trading terminals to the attention of customers. Clients will be able to find the MetaTrader4 and Metatrader5 platforms on the broker's website, as well as the terminal with Trader. Describing all the terminals presented to the attention of beginners and professional traders, it is worth highlighting their advantages:

• you can customize the terminal for an individual trading style;
• the interface of Pepperstone trading platforms is intuitive;
• clients can use advanced settings, which will help to trade profitably;
• terminals have many built-in indicators and charts for qualitative analysis;
• order parameters and settings on terminals are advanced;
• on the platforms it is possible to work with advisers, as well as use automatic trading.

The broker confidently hurries to declare that its terminals work almost perfectly, but judging by the mood of real reviews, this cannot be considered true.

Features of replenishment and withdrawal of money

The Pepperstone official website has a whole section dedicated to how to replenish the balance and withdraw money to a card or wallet. The basic information about payments on the broker's website and the nuances of their quality implementation is as follows:

• you can make payment transactions on Pepperstone using bank accounts and cards, electronic wallets and systems, as well as through Beeline, Coin, Yandex Money, Megafon;
• if the client submitted an application for withdrawal to the company in the morning, it will be processed on the same day;
• if the application on the broker's website is submitted in the afternoon or in the evening, then it is processed the next day;
• withdrawal of money is available to bank balances opened only in the same name as the trading account with the broker;
• there is no commission for withdrawing to Pepperstone, but it can be charged by payment systems that accept money and make transactions;
• the process of transferring funds to bank balances takes up to five business days;
• withdrawal of funds from the broker to electronic wallets and bank cards is relatively fast;
• withdrawal times indicated on the site may be approximate, the company has the right to process applications a little longer.

Pepperstone com indeed has many ways to make payments, but customers in the comments began to complain more often that they did not receive payments at all.

Briefly about training on the site

At Pepperstone, traders are ready to offer to gain basic knowledge and skills using the site's training materials. A lot of educational information is available on the broker's website, so traders will be able to gain knowledge in the following areas:

• basic principles of trading in the Forex currency market;
• data on the main trading terms required for each client to learn;
• fundamentals of fundamental and technical analysis;
• up-to-date information from the risk management section.

There are no separate training courses on Pepperstone, and all data is presented to the attention of traders in text format, so you can often read in reviews that this is not very convenient.

Negative factors in the work of the company, lowering its rating

Having carefully considered all aspects and features of the broker's work, we can say that he has enough negative sides and this pulls the company to the bottom. Among the main disadvantages noted in the work of Pepperstone, it is worth highlighting the following:

• on weekends you can not get support on Pepperstone com;
• there are practically no opportunities for passive trading on the site;
• the broker's entry threshold is quite high;
• analytical materials are presented to the attention of customers quite a bit;
• the trading period on the Pepperstone practice balance is very limited;
• the company's regulators are not ready to consider all customer claims;
• the company allows itself to drain clients' money and block accounts for no reason;
• on Pepperstone, they allow themselves to cancel profitable trades of traders;
• as soon as the broker's client tries to withdraw money, various unfounded accusations are made against him;
• lately, problems with draining and withdrawing money from Pepperstone have become more frequent.

Reading the reviews of real clients about the company, you can understand that the office has turned from a normal intermediary into a banal scam, throwing traders into large investments. Increasingly, the opinion is now slipping on the network that Pepperstone is a scam and scammers, and users strongly do not recommend having anything in common with the company.

Considering real reviews about the company, we managed to identify the most common reasons for complaints about the broker and, among them, it is worth noting the following:

• problems with withdrawing funds to Pepperstone;
• disruption by the broker of profitable transactions of clients;
• the level of customer service is quite low;
• the company cancels the profits of customers who managed to get income on Pepperstone com;
• the level of spreads on the site is set personally, often its size is very high;
• quotes on Pepperstone are distorted by themselves;
• clients complain about constant requotes and delays.

Nothing good can be found in the reviews about the company, so this is an alarm signal for everyone who still considers this broker to be normal. Also, customers allow themselves to say that the Pepperstone license is about nothing at all, and customers do not even receive protection from regulators.

Briefly about the official website of the company

Having considered the work of Pepperstone, trading conditions, having studied the opinion of real customers about the company, one can guess that it is extremely dangerous to cooperate with it. After checking the up-to-date information about the broker’s website and its contacts, we managed to find out the following information:

• the location of Pepperstone com on the network - https://pepperstone.com/;
• data on the time of creation of the broker's site - the resource was created on the network on January 20, 2002;
• up-to-date information about the owner of Pepperstone – data about the owner of the site is not available;
• up-to-date contact information available on the broker’s website – the company offers clients to communicate with it in the website’s internal chat, through pages on social networks, by e-mail [email protected], there is also a phone number +254 2038 93547/8/9.

The set of contacts on Pepperstone is standard, the broker provides support to clients only on weekdays, but traders are not satisfied with this service option.

Conclusions about the company and its work

Having carefully considered the work of Pepperstone com, the offers of the broker and the opinion of real clients about it, you can understand that the company does not deserve attention. More and more Pepperstone customers complain in their reviews that the company uses fraudulent schemes in its work, does not withdraw money and works only for its own benefit, so people do not recommend contacting it.

Considering this broker, not only superficially, you can understand that its trading conditions are far from the best, which confirms the company's low rating compared to competitors. Even the presence of licenses from Pepperstone does not save the situation with a low level of service and complaints about the company, so it is better to stay away from this office.

This broker will clearly never become an example of how a customer-oriented intermediary should work, because the company is only interested in its own profit. Judging by customer reviews, the situation is getting worse every day, so the broker is losing its rating rapidly, being on a par with one-day brokers. Cooperation with such companies and the like should be avoided, since only their creators benefit here, but not real people who rely on the fact that they can earn at least a little on trading by increasing their level of prosperity.

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