Answers to frequently asked questions support. If you do not find the answer to your question — feel free to post it to our managers in online chat.
Email support or chat online.
THE MAIN ISSUES
We guarantee our members the privacy and safety of funds on our platform. However, remember that any investment is always associated with risk, which is proportionally equal to the profit. So don't forget to set your account secure.
In order to become the party platform TOR register. Registration is free and only takes a couple of minutes. Log in by entering username and password.
To register, click "Register" and fill in all required fields.
In order to access your account, you must log into your account, using the login and password received upon registration.
Yes, the company guarantees our members the protection and security of personal data. We do not disclose personal information to third parties! Our site is protected from various attacks, and all transmitted data are encrypted.
Become a member of the platform can be anyone who has attained the age of majority.
You can create only one account in the system. In case of violation of this condition, the administration of the site will be taken. Multiaccounts — additional account of the participant in online project, typically used for financial fraud and increase the balance of the main account. It is prohibited to: 1) Have main account by a few more. 2) Come from the same ip addresses. The exception is Families registered in the project, the output from one ip is allowed after coordination with the administration or support staff, no more than three accounts. 3) Increase of balance due to multiaccount. The types of bans : 1) "To clarify the circumstances" – is set when the suspicion of multiaccount. 2) "Warning" - is set for a certain period. Dates set by the administration, the possible penalty in the amount of 50% of the balance of the Founder. 3) "Final" is set to always, without refund.
In order to check your balance, sign up, log in to your account and click recharge.
Yes. To do this, log in to your account and select the appropriate section. Save the new data. If any change fails, contact our support team.
In such a case, check whether you entered the data. If the data is correct, clean your cache and try again. If the problem persists, email support.
On this page you can read or download White Paper https://goo.gl/Rz1tu9
Affiliate program is a great opportunity for every participant who wants to earn extra income.
Yes, we have prepared for you a generous affiliate program: 3%, 1%, 0.1%, 0.01%, 0.01%, 0.01%, 0.01%, 0.01%, 0.01%, 0.01%, 0.01%. Please note, you will make a profit with the partner only in case if he came to our website through your referral link, signed up and purchased the coin TOR.
No, you already have gift coin TOR. You have to just spread your referral link in any available to you.
In the dashboard you will find your referral link. Distribute it all available for you and invite people. New users will navigate to our website through your link and register. After that, they will automatically be assigned to you. From premining their coins TOR, you will receive an automatic referral commissions.
You can find your affiliate link in the personal Cabinet in the section referrals.
Affiliate link need to you invited new investors to the system, and she, in turn automatically determined that they came from you.
Your affiliate reward will come to you automatically as long as your partner has at least one coin on his personal prominence. However, it should be remembered that the affiliate Commission will be credited only in coins TOR from premining your partner.
View information about your affiliate income, you can in the Personal Cabinet in the section referrals.
You can check the balance anytime by logging in to your personal account.
Typically, funds are credited instantly. However, it should be noted that the time of transfer may depend on the rules of the payment systems.
Yes, in the system contemplated by the Commission. The participant pays a fee chosen payment system, if any.
After you have replenished the balance of the TOR, be sure to click on the remove premining to update the percentage of premining.
Sure, when transferring funds check received. If a payment you do not find in the section operations, please contact the online support site in a period of 1 month. All unidentified transactions in 1 month from the date of the payment are removed from your history, continue to find and hold it no longer be possible.
Prescribe Your wallets in the settings for output and display at completion and suggest to register all the purses which are in the personal Cabinet, for the safety of Your funds how to change them can only support site under certain conditions. 1) Replenishment – within 24 hours from the time of application. • If You just signed up and also wallet TOR no other payment systems, on the left there is the icon to show/hide empty wallets in cristofalo and Fiat currencies. • The replenishment is carried out manually. Choose the purse you want to fill up. In the tab to fill up indicate the amount of Deposit, confirm. A second window opens (green), there will be detailed instructions on how to perform the replenishment. That would be all it took to successfully read the instructions carefully. For updating the Commission website does not take only payment system you will use. If you have difficulty or delay in completion, please contact the support team of the website. 2) Withdrawal is from 5 minutes to 72 hours depending on the amount and the payment system to which print media. If You need some currency and amount requested for withdrawal in the payment system is not enough, You will need to wait until the desired amount. If You want to speed up the withdrawal process, technical support will advise you on which payment system You will be able to make the exchange, and in the shortest possible time to withdraw Your funds. • Before you output, put Your wallets in the settings. • Website Commission for the withdrawal of 4 to 5 percent depending on the payment system. • Transfer within the system of the TOR is in the output tab, under the withdrawal amount is the check box "translation within the system TOR". The 1 percent Commission, to transfer need to know the e-mail recipient. You can transfer any currency. • To lead TOR to the exchange without a fee. 3) Sharing – the 1 percent Commission. To perform the exchange you can of the currency You have on the one that is needed. In the first line choose what currency will be exchanged in the second line the one you want. Pay close attention to exchange rates when exchanging and be sure to pay attention to the course TOR. Information about the rate of our coins, You can always look at the home page. There the price of buying coins from website and the sale price of the site.
If You have not found the answer to the question in the FAQ, email support or online chat.
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